Privacy Policy
Your privacy matters to us at zylpharae
Last updated: March 15, 2025
Information We Collect
At zylpharae, we collect information in several ways to provide you with our business strategy services. When you visit our website or use our services, we gather both personal and non-personal information to enhance your experience and deliver valuable financial insights.
- Personal identification information including name, email address, phone number, and business details when you register for our services or contact us
- Financial information related to your business operations, revenue data, and strategic planning requirements when you engage our consulting services
- Technical information such as IP address, browser type, operating system, and website usage patterns through cookies and analytics tools
- Communication records including emails, phone calls, and meeting notes when you interact with our team
- Payment information processed through secure third-party payment processors when you purchase our services
How We Use Your Information
Your information helps us deliver personalized business strategy solutions and maintain our high service standards. We use the data we collect for specific purposes that directly benefit your experience with zylpharae.
| Purpose | Information Used | Legal Basis |
| Service Delivery | Personal and business information | Contract performance |
| Communication | Contact details and preferences | Legitimate interest |
| Website Improvement | Usage analytics and feedback | Legitimate interest |
| Marketing | Contact information and preferences | Consent |
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we may share your information with trusted partners and service providers who help us deliver our services. This includes payment processors, cloud storage providers, and analytics platforms. All third parties are contractually bound to protect your information and use it only for specified purposes.
Your Privacy Rights
As a zylpharae client, you have comprehensive rights regarding your personal information. We're committed to making these rights easy to understand and exercise.
Right to Access
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Right to Correct
Update or correct any inaccurate or incomplete personal information in our systems.
Right to Delete
Request deletion of your personal information when it's no longer necessary for our services.
Right to Portability
Receive your personal information in a structured, machine-readable format for transfer to another service.
Data Security Measures
Protecting your information is our top priority. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Our security protocols include encrypted data transmission, secure server hosting in Australia, regular vulnerability assessments, and strict access controls. Only authorized personnel who need the information to perform their job functions have access to your personal data.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
- Client service records: Retained for 7 years after service completion for business and tax purposes
- Marketing communications: Retained until you unsubscribe or request deletion
- Website analytics: Anonymized after 26 months and deleted after 50 months
- Payment information: Retained for 7 years to comply with Australian financial regulations
- Communication records: Retained for 5 years for service quality and dispute resolution
International Data Transfers
While zylpharae operates primarily in Australia, some of our technology partners and service providers are located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place, including data processing agreements, adequacy decisions, or standard contractual clauses approved by relevant authorities.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie preferences through your browser settings.
| Cookie Type | Purpose | Duration |
| Essential | Website functionality and security | Session |
| Analytics | Usage patterns and performance | 2 years |
| Preference | Remember your settings | 1 year |
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or administrative changes, may be made without prior notice. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Privacy Questions and Contacts
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Address: 114/148 Johnston St, North Tamworth NSW 2340, Australia
Phone: +61 889 327 812
Email: info@zylpharae.com
For privacy-related inquiries, please include "Privacy Request" in your subject line. We'll respond to your inquiry within 30 days.